When using Ski Transfer Finder you deal with transfer operators directly. Which is great as you pay no commission and you don't have to go through any booking agent or middlemen.

Make sure you will not be disappointed by your transfer operator choice and service. We recommend you select your provider carefully and ask some vital questions before you book. All good transfer operators publish terms & conditions on their websites but the terms can vary. Below our top ten list of questions to ask before you book a transfer:

1. Make sure your chosen transfer provider has license and registrations to operate in your country of destination (and your country of arrival). For example, you might ski in Tignes, which is in France but you might fly into Geneva, which is in Switzerland. Transfer license are normally published on the transfer operator's website. If in doubt ask the provider.

2. Make sure you understand booking procedure, process for changes to your booking and cancellation policy. There should be no fees for changes or cancellations up to a few days before your actual transfer date.

3. Ask for contingency procedures in case of delays, cancellations of flights, traffic delays and missed flights back to your home country. How will your transfer operator deal with potential problems, delays and cancellations?

4. Ask for refund policy in case things go wrong - this is particularly important when you travel during peak holiday periods such as Christmas, New Years, Half Term or Easter holidays. Also read our advice on how to avoid airport transfer delays.

5. Double check transfer prices quoted - what is included, what is excluded, are there any potential extra cost such as fees for waiting for late flight?

6. Check how much luggage and ski equipment you are allowed to take on the transfer. Some transfer operators impose limits and charge extra if you go above the limits.

7. Ask for transfer operators contact details post booking - make sure you get a local office number and a driver mobile number so you don't rely on a call centre number or on email to get in touch on arrival and during your holiday.

8. Make sure drivers will be able to speak in your language or at least in a language you can understand.

9. Ask for quality and make of fleet vehicles and age of fleet.

10. Ask for the transfer operator track record. How long has operator been in business, how many transfers per season, how many delays, how many complaints etc.? Sometimes web forums help to get you some user experiences.

Obviously there is no need to be paranoid about the transfer service you might get. Transfer operators run a business and they want to make sure their customers have a positive experience. 99% of all transfers pass without any problems and in case of problems they tend to be solved satisfactory for both parties. We had very, very few complaints about transfer operators since we started this website. But if in doubt you better ask and use the check list above.

Enjoy your ski holiday.

Ski Transfer Finder Team