We offer the searching technology platform for transfers to hundreds of different ski resorts from various airports To see the available transfer options for your chosen route and dates, simply use the quote generator on our website and this will display all of the available options, a description of the service on each and the cost.
Please note: STF is not a licensed private transfer operator: we provide booking and payment for licenced Transfer Operators
There are around 100-200 transfer operators providing the quotes and these are from some of the leading fleets in Alpine region.
All the transfer operators registered in STF are professionals working in industry over the years. And if there are any complications, we have full records of every journey and driver. You can check our rating system, based on travellers feedback, to choose the best transfer company for your trip. Your feedback will always be appreciated at firstname.lastname@example.org.
We offer transfers to over 200 different ski resorts - far too many to list them all here! You can find all of the resorts, different transfers and prices by using the Quote Generator on our homepage. You can also find more detailed information about many of the resorts we cover, on the resort information pages airports covered and ski destinations.
You can book using this website (www.ski-transfers.com). We don't take phone calls.
Book online – simply use the Quote Generator, select your transfer from the options provided and receive an instant confirmation of your booking by email.Payment is taken in full at the time of booking and we accept major credit, debit cards and payments from Paypal accounts. There might be also an option to pay in cash. Relevant deposit amount of 10% of booking price will be deducted from your bankcard in order to secure your booking.
Details to include on your booking:
Total number of passengers - please make sure you include infants and children in the total number of passengers in your party, e.g. if three adults, one child and an infant are travelling, you will need to book the transfer for five people.
Mobile Phone Number - This is extremely important, for example we may need to contact you once your journey has begun, or during your stay. Your number will show on your booking and we, and designated transfer operator will also see this number, but it will not be given to any other person or entity.
Booking Confirmation - When you confirm your booking and payment is taken, you will automatically receive an email booking confirmation which will confirm that payment has been taken and the balance paid in full and details of your transfer.
For further information please see our How to Book Your Transfer page.
We accept bookings up to 24 hours prior to the date of departure; however during the busier periods we are not always able to guarantee availability so we advise booking as early as possible to avoid missing out. If we have limited availability, or it is particularly short notice, then you will see a message stating so and there will be a button instead to check availability. If you click this button it will send us an enquiry with your request and we will check availability and get back in touch with you as quickly as we can to let you know what transfer options we have available.Our best advice is that, to get the best price and biggest choice of transfers, book as early as you can.
It costs nothing to book a journey when paying by cash, credit or debit card. There is zero transaction fee involved.
No, there are not any extra charges on top of our published prices. The price on the quote generator is the total price that you pay, if you complete your booking at that time. There are no hidden card charges or taxes that get added on later in the booking process.
STF accepts Visa, MasterCard. STF does not currently accept American Express.
You should receive several quotes within a few seconds from our Partner fleets who have a car available.
In order for us to have sufficient information to manage your bookings, STF asks you for your name, email address and phone number.
The law states that drivers must take assistance dogs. Our only request is that this is added to the comments field when booking, so that a driver can make sure his vehicle is ready to accommodate a dog, i.e. with a blanket on the back seat. For all other dogs, please request this via the comments field, however our fleets cannot guarantee they can take dogs and you will be notified accordingly.
The law in Europe states that children up to the age of 12, or 135cm tall (whichever they reach first) normally require a car seat. If your child normally uses a car seat at home, it’s a good indication that they will need one during the transfer. Details of the baby and child seats we have available can be found on the booking form and section Child Seats of our Booking Conditions on our website. You should select the seat based upon the approximate weight that you think your child will be on the date of travel.
It is required by law for babies (or infants) to be seated in a child or booster seat during a transfer service, about 50% of our Fleet Partners provide a booster seat service. This can be requested when booking but requires a minimum of 24 hours notice.
All of STF's transfer operators check flight times for airport pickups and will adjust the pickup time according to this information. This will save you from being charged waiting time if your flight is delayed.
STF will frequently bring you promotional pricing on transfers when our transfer partners wish to offer them.
When making a booking on our website, you have complete flexibility to enter different drop off, or pick up addresses for any transfers, even within the same booking, so it is not a problem at all to enter one location for arrival and a different location for the departure for example.
If you wish to change your pick up location at short notice, or during your holiday, contact us and we will do our best to accommodate your request.
Most transfers that we offer are door-to-door, where the accommodation is accessible by surfaced and cleared roads.
In certain situations it may not be possible for the transfer to directly access the accommodation, for example due to adverse weather conditions making a road too dangerous to drive, a road being too small for a vehicle to access (particularly when booking larger vehicles such as coaches) or the accommodation being in a pedestrianised or car free area.
In these situations the drop off, or collection will be from the nearest accessible point to the accommodation, for which you will be advised in advance of the transfer and you will be responsible for getting to or from this point by your own means.
It is worth noting that certain popular resorts are completely car free. These include (but are not limited to) Avoriaz, Les Arcs 1950, Saas Fee, Wengen and Zermatt.
We recommend checking your accommodation and resort info before travel and be aware of any potential access issues.
If you are in any doubt, please contact us before travel to discuss your arrangements.
We strongly recommend you take out travel insurance to cover you and your party for the full duration of your planned trip. This will protect you for unexpected delays or cancellations in your flight for example, as well as cover for other aspects of your holiday.
We know that sometimes you may want to stop at a supermarket on route to resort, or call in at an agency to pick up or drop off keys for a property. Or maybe, some of your group are staying in one place and the rest somewhere different. If that is the case, please contact us to discuss your requirements before booking. It should not be a problem to cater for your arrangements on a private transfer, but there may be a difference in the cost, depending on the circumstances and we also obviously want to make sure that all of the information gets passed to the driver
No. At Ski Transfer Finder we offer private transfers only . Under no circumstances will you have to share your transfer with another group or party. Meaning that you don’t have to waste valuable holiday time waiting for other people or visiting other propertys on route.
You will receive an email with all booking details. The driver may also call or text you for confirmation, especially if you have not reached the car.
You will receive a call from the transfer operator updating you with the extent of the delay and the reason for it. This should not happen frequently but is sometimes unavoidable due to traffic etc.
If you are unable to locate your driver at the agreed location (as described on your booking confirmation email), please call us on the ermegency contact number given on your booking confirmation and we will locate the driver for you.
You can contact the STF directly for any enquiry relating to a specific transfer. The number will be clearly provided on your booking confirmation sent your email and is contained within your "My Account" page.
Yes, you can amend and cancel transfer booking. If you need to cancel your transfer you can only do this in writing by e-mail to email@example.com. You cannot cancel your transfer booking after the pick-up time of the confirmed transfer service. In the event of a cancellation by the customer, they will receive an email confirming the cancellation. Our cancellation policy is outlined in our Booking Conditions. See fees below and also Terms and Conditions.
Please note that cancellation charges will apply and will be payable depending on when we receive your written notification.
Cancellation deadline is 48 hours before the pick-up time of the service booked and the cancellation penalty amount depends on the total payable amount for the booking.
If you cancel your booking before the cancellation deadline, 10% cancellation fee of confirmed transfer booking price will be applied and you will receive back in the rest of the amount of the transferred funds.
If a cash transfer booking is cancelled leading to a cancellation fee the amount will be deducted from your pre-paid deposit amount.
If a transfer booking is made using a credit or debit card, Ski Transfer Finder will charge the cancellation fee on your credit or debit card. In case you cancel your booking with us, you will receive a refund using the same payment method that you used to pay your booking. The refund can be made only to the same credit card, used for the payment. Any refund for cancellations made within less than 48 hours after cancellation deadline, will be at our sole discretion.
Extras are any additional charges that will have arisen after the original transfer details have been provided.
These may include the following:
Waiting Time: time incurred when the driver is waiting for a passenger to embark after the required time of arrival.
Journey Waiting Time: Any additional time incurred during the journey as directed by the passenger (e.g. driver kept waiting at additional pick-ups).
Parking: Any car parking fees that may occur at the pick up or additional pick-ups.
Extra Mileage: For example if the final destination changes en route.
Vias: If any additional pick-ups/destinations/stops are added to the journey.
Any extras that have occurred on cash bookings will need to be paid directly to the driver. If Transfer Operator provides Customer the possibility of paying for the amendments in cash (directly to Driver), the relevant amount of 10% from the booking amendment’s charge will be charged from Customer’s bank card, provided at the moment of initial payment for transfer service.
For extras on a journey paid by a debit/credit card the amount will be debited from the card. Should any extras be incurred on a transfer charged to cards, an email confirmation, showing full details, will be sent to your registered email address.
There is no obligation to tip the driver; it is your choice.
You will be sent a receipt by email if requested by you.
Yes, and Ski Transfer Finder encourages it! If you have had a good or a bad experience, we want to know. Please use the Rating functionality on your Account page. This information is fed back to our transfer operators and affects the star rating shown on the quotes page. This is valuable information for other passengers and helps STF to continually monitor and improve the quality of fleets and drivers on the platform.
You can raise a complaint regarding a transfer service by rating a past ride on the My Account page. Or you can contact our Ski Transfer Finder Team by writing an email to firstname.lastname@example.org.
All complaints are reviewed by us and then passed to our transfer operators for further investigation. You will receive a response to every complaint made.
Details of our complaint policy can be found on the section Complaints of our Booking Conditions on our website.